CUSTOMER CARE > Warranty

 

chiudi finestra

Armi Sport guarantees that our products are scrupulously checked against defects in materials, workmanship and aesthetical and functioning problems.
In case you find a defect in one of our products, you should immediately contact the DEALER/SHOP/GUNSMITH where you have bought your gun. The seller will indicate the conditions for the repair, which will be either made directly by them or through our assistance.

ATTENTION: end users are not allowed to ship any gun directly to Armi Sport for repair, either under guarantee or against payment. Transportation of weapons is strictly regulated and the documents which are required can solely be issued by companies with specific authorization.

1

Armi Sport will warrant for structural or project defects without any time limit.

2

Armi Sport guarantees, for a year after the purchase date, the free substitution of parts for defects which have been found out also during use: wear of parts which shouldn’t be subject to wear, or excessive wear of parts subject to wear. The customer will have to give evidence of the purchase date with a bill or other valid proof.

3

In case the defect under cover of guarantee is not repairable, Armi Sport will provide for a free substitution of the weapon.

ARMI SPORT RESERVES THE INSINDACABLE FACULTY OF DEFINING THE TYPE OF DEFECT OF THE WEAPON, AND THEREFORE TO STATE WHETHER THE DEFECT IS COVERED BY GUARANTEE
–Armi Sport’s decision will be fair but final .
Armi Sport will be allowed a timing of 60 days for repair under guarantee, and 90 days for free substitution.

We strongly recommend that you keep the receipt or proof of purchase for any Armi Sport product

 

THE GUARANTEE IS VOID IN CASE:

Inadequate ammunition has been used (any ammunition but those commonly on sale, reloaded ammunition, different from caliber and specification indicated on the gun barrel)
The gun failed to be provided proper maintenance and cleaning
The gun has been modified without our prior consent
Unauthorized, inadequate or incorrect repairs have been carried out
Parts subject to wear and corrosion
Damage (improper use of the gun by the user)
Expiry of the guarantee

In the above cases the repair, if carried out, will be charged to the customer

The guarantee does not cover parts subject to wear and corrosion

In case non original spare parts are used, the guarantee or any service contract with Armi Sport will be void.

 

ATTENTION: delivery expenses to and from the service center are not covered by the guarantee and will be charged to the customer.

In case, for any valid reason, you do not have the possibility to obtain repair under guarantee at the shop where you bought the gun, you may contact us directly; we will indicate a local dealer to support you with the repair file:
e-mail: info@armichiappa.com
Phone: +39/030/9749065

USA:
e-mail: info@chiappafirearms.com
Phone: 937-835-5000

Should Armi Sport become aware of a defect of the rifle during the guarantee period, the defective part will be substituted free of charge.

This instruction manual must always follow the firearm, also in case the owner should change